Trowbridge Privacy Policy

Data We Gather

We gather and manage various types of personal data.

How We Use Your Data

We collect your personal information for specific purposes.

• Service Delivery (Contract Execution):
  • We handle all aspects of your vehicle rental, from booking to agreement management. This includes verifying your identity to confirm you meet our rental criteria. Our team facilitates the collection and return of vehicles efficiently. Additionally, we process payments, deposits, and any applicable charges to ensure a seamless rental experience.
• Customer Engagement (Contractual Obligations and Interests):
  • Providing booking confirmations, essential rental updates, and responding to your inquiries. Keeping you informed about service or policy changes.
• Marketing Preferences and Data Usage Policy:
  • We send updates, newsletters, and promotional offers based on your consent or our legitimate interest. You can opt out at any time.
• Service Enhancements for Community Benefit:
  • Evaluating website interactions to enhance user satisfaction and optimize functionality. Conducting assessments to refine our vehicle selection and service offerings.
• Legal Obligations and Compliance:
  • Adhering to local legal and tax obligations. Safeguarding against fraudulent activities and maintaining service security. Addressing conflicts and upholding our terms of use.

Data Sharing Practices

Sharing Your Information With

• Local Service Providers in Trowbridge: Third-party partners assist us in delivering services, including payment processing and IT support. They are contractually required to safeguard your information.

We do not share your personal information with third-party marketers.

Data Protection Standards

We employ suitable technical and organizational safeguards to protect your personal data from unauthorized access, modification, disclosure, or destruction. This includes encryption, strict access controls, secure servers, and routine security evaluations. Despite these measures, no method of internet transmission or electronic storage is entirely without risk.

Data Retention Policy

We retain your personal information only for the duration necessary to achieve the objectives for which it was collected, including compliance with legal, accounting, or reporting obligations. Retention timelines depend on the specific type of information and the context in which it is processed.

Your Rights in Trowbridge

Your Rights Under UK Data Protection Law

• Accessing Your Personal Information Rights: Obtain a copy of your personal information records.

For any inquiries regarding your rights, please reach out to us below.

Cookies and Tracking Usage

Our website utilizes cookies and similar technologies to improve your experience while browsing, analyze site usage, and customize content for you. You can adjust your cookie preferences directly through your browser settings to maintain control over your online interactions.

8. Updates to Our Policy

We may revise this Privacy Policy from time to time to align with updates in our practices or legal obligations. Any changes will be reflected on this page along with a new "Last Updated" date. We recommend checking this policy periodically for the latest information.

Contact Trowbridge Team

For inquiries regarding our Privacy Policy and data practices, reach out to us.